Shipping, orders and delivery

Find answers to the most common shipping-related queries here.


General information about how we run pre-orders and what to expect when pre-ordering.

General Product FAQs

General information that applies across our entire range of tools and accessories.

Returns & Warranty

Information about our returns policy, what's covered and how to proceed with a claim.

Product Registration

Have you registered your Tactica tool, or are thinking of registering? Find out more about it here!

Individual product FAQs

Looking for a bit more information on a particular piece of gear? Just click on the link for your tool below to find out more.